Website widget
A lightweight JavaScript snippet puts a chat bubble on any site. Supports visitor identification, custom fields and themed styling.
Customer messaging platform
Talk to every customer.
In every language.
ChatrBell unifies Facebook Page messages and website conversations into a single agent workspace — with real-time two-way translation, so a visitor writing in Thai reaches an agent reading Chinese, and the reply arrives back in Thai.
3
CHANNELS
30+
LANGUAGES
<1s
DELIVERY
24/7
MONITORING
Messenger
Visitor · Bangkok
สวัสดีค่ะ สินค้าชิ้นนี้ยังมีอยู่ไหมคะ
Auto-translated for agent
Hello, is this item still in stock?
Agent · replies in own language
Yes, it's in stock. Would you like me to reserve one?
Delivered to visitor in Thai
Auto-translated for visitor
มีค่ะ ต้องการให้จองให้ไหมคะ
Messenger
Visitor
ค่ะ รบกวนด้วยนะคะ 🙏
Auto-translated for agent
Yes please, thank you 🙏
Channels
Every conversation lands in the same inbox
Your customers choose where to reach you. Your agents only ever open one window — conversations are routed, queued and assigned the same way regardless of origin.
Standalone link
A shareable chat URL for QR codes, email signatures and social profiles — no integration work required.
Facebook Messenger
Connect your Facebook Pages so Messenger conversations arrive directly in the workspace. Agents reply from ChatrBell; customers receive it in Messenger.
MULTI-PAGE SUPPORTPlatform
Built for teams that answer all day
Routing, translation, and the tooling agents actually need during a shift.
01
Real-time translation
Incoming messages are translated into each agent's reading language; outgoing replies are translated back into the customer's. Agents work in the language they think in.
02
Automatic assignment
New conversations are distributed by live agent load, with queueing when everyone is busy and offline messages captured when nobody is on shift.
03
Transfer & takeover
Hand a conversation to a colleague without losing context, and pick up chats stranded by an agent who went offline mid-shift.
04
Desktop & mobile
Native desktop clients for Windows and macOS plus an Android app, so replies don't stop when your team leaves the desk.
05
Canned replies & tags
A shared snippet library for recurring questions, and customer tags that persist across conversations and channels.
06
Multi-project isolation
Run separate brands or regions as isolated projects with their own agents, settings and data boundaries under one account.
How it works
From a Page message to an answered customer
STEP 01
Connect a Page
A business authorises ChatrBell to receive messages for the Facebook Pages it owns. Each Page is bound to one project and can be disconnected at any time.
STEP 02
Messages arrive
When a customer messages the Page, the conversation appears in the agent workspace within seconds, translated and assigned to an available agent.
STEP 03
Agents reply
The agent answers from ChatrBell. The reply is delivered back through Messenger from the business Page — the customer never leaves the app they started in.
Human agents, not bulk messaging. ChatrBell is built for one-to-one support conversations. We do not provide promotional broadcasting, and replies follow Meta's messaging window policies.
Bring your Page conversations home
Talk to us about connecting your Facebook Pages and website chat to a single workspace.
Contact us